Enhancing Remote Access for Mission-Critical Climate Control Schlumberger’s advanced drill bit manufacturing facility required a secure and reliable solution for remotely managing its building management system. With tight climate control tolerances essential to production quality, remote access to the BMS became critical for operational efficiency and compliance. Secure Spaces Neeve made it easy to securely support a highly critical facility without any of the usual network headaches. The setup was fast, and we now have the confidence to remotely monitor and support Schlumberger with zero compromise. Bebo Dore’, Dore Controls Speed Increase in real-time remote diagnostics and support, reducing technician travel time and improving service responsiveness. Security Secure access for authorized users — without compromising Schlumberger’s network integrity. Tracking Access to analytics, advanced alerting and historical trend tracking. Schlumberger Challenges The facility relied on a Distech Niagara Building Management System (BMS) for climate control across sensitive manufacturing environments. The system resided within Schlumberger’s corporate network, which imposed strict cybersecurity requirements for external vendor access. Neeve requirements: Ensure cyber-secure remote access for third-party vendors like Dore Controls. Provide real-time monitoring, alerting, and remote programming to reduce downtime and support responsiveness. Support historical trend analysis to diagnose performance and environmental anomalies. Meet Schlumberger’s IT security standards without creating excessive IT burden or needing complex firewall changes. Solution – Neeve Secure Edge Neeve Secure Edge Enables remote access to the Niagara BMS using zero-trust, policy based access control. Streamlines deployment using Neeve’s edge-ready hardware and cloud-hosted management. Maintains Schlumberger’s strict cybersecurity posture by only requiring outbound port 443 approval. Allows Dore Controls to securely program and support the BMS from off-site locations without compromising the network. Results Real-time remote diagnostics and support, reducing technician travel time and improving service responsiveness. Secure access for authorized users — without compromising Schlumberger’s network integrity. Positioned site for analytics, advanced alerting and historical trend tracking. Neeve Differentiators Cloud integration for analytics Neeve’s built-in cloud tunneling capabilities provide a critical bridge from on-site to cloud analytics. Secure remote access Neeve’s zero-trust, encrypted access is easy for IT to approve and deploy, and enables technicians to remotely monitor and make adjustments to the BMS. Scalable platform Neeve scales seamlessly across many systems, many VLAN tunnels, many sites – whatever the project requires now and in the future. Low Operational Cost No need for VPNs, complex network changes, changes to the underlying BMS, or any other operations – all with minimal IT overhead.
Speed Increase in real-time remote diagnostics and support, reducing technician travel time and improving service responsiveness.
Cloud integration for analytics Neeve’s built-in cloud tunneling capabilities provide a critical bridge from on-site to cloud analytics.
Secure remote access Neeve’s zero-trust, encrypted access is easy for IT to approve and deploy, and enables technicians to remotely monitor and make adjustments to the BMS.
Scalable platform Neeve scales seamlessly across many systems, many VLAN tunnels, many sites – whatever the project requires now and in the future.
Low Operational Cost No need for VPNs, complex network changes, changes to the underlying BMS, or any other operations – all with minimal IT overhead.